About Us

Story of Bright Haven Living Care Ltd

Bright Haven was born from the desire to reshape the care industry—moving away from generic, profit-focused models and toward services that truly honour the individuality and dignity of every person. Our founders, experienced care professionals, saw the need for a new kind of care: one that embraces innovation, values data-led practices, and treats every life with equal importance—staff and service users alike.

Our Bespoke Support

At Bright Haven Living Care Ltd, we recognise the power of technology and data-driven insights in improving care outcomes. By integrating smart technology, predictive analytics, and digital health monitoring, we will ensure healthier decision-making, early intervention, and personalised care plans that enhance the overall well-being of the individuals we support. This innovative approach will allow us to be more proactive, responsive, and effective in delivering high-quality Supported Living services.

Our Core Values

At Bright Haven Living Care Ltd, our care is rooted in values that shape every interaction and decision. These values guide our commitment to creating safe, respectful, and empowering environments:

Acceptance: We celebrate individuality and diversity, providing inclusive support that honours each person's identity, needs, and choices—without judgment.

Connection: We build meaningful relationships with those we support, their families, and our community—fostering trust, collaboration, and belonging.

Empathy: We listen, understand, and respond with compassion—recognising the unique experiences and emotions behind every person's journey.

Professionalism: We uphold the highest standards of care through integrity, accountability, and continuous learning—ensuring safe, reliable, and respectful support.

Meet the Heart Behind Bright Haven Living Care Ltd

At Bright Haven Living Care Ltd, our strength lies in the passion, professionalism, and purpose of our core team. Together, we bring decades of hands-on experience, clinical insight, and heartfelt commitment to empowering lives and transforming supported living.

The Visionary Director

With a bold vision for inclusive, technology-driven, person-centred care, our Director leads BHLC with strategic foresight and unwavering compassion. Their leadership ensures that every decision made is rooted in values, innovation, and the belief that everyone deserves to live with dignity, choice, and independence.

The Registered Manager

The Registered Manager at BHLC Ltd is responsible for leading and overseeing the day-to-day delivery of high-quality, person-centred supported living services. They ensure full compliance with CQC regulations, maintain robust safeguarding practices, and empower staff to deliver compassionate, outcomes-focused care. With a strong focus on continuous improvement, the Registered Manager plays a key role in shaping a safe, inclusive, and empowering environment for both service users and team members.

Senior Support Workers

Our Senior Support Workers are the bridge between frontline care and empowered living. Each brings specialized experience in autism, learning disabilities, mental health, and positive behaviour support (PBS). From coordinating daily routines to responding to crises with calm expertise, they champion each service user's independence, growth, and well-being.

MEET THE HEART BEHIND BRIGHT HAVEN LIVING CARE LTD

At Bright Haven Living Care Ltd, our strength lies in the passion, professionalism, and purpose of our core team. Together, we bring decades of hands-on experience, clinical insight, and heartfelt commitment to empowering lives and transforming supported living.

THE VISIONARY DIRECTOR

With a bold vision for inclusive, technology-driven, person-centred care, our Director leads BHLC with strategic foresight and unwavering compassion. Their leadership ensures that every decision made is rooted in values, innovation, and the belief that everyone deserves to live with dignity, choice, and independence.

THE REGISTERED MANAGER

The Registered Manager at BHLC Ltd is responsible for leading and overseeing the day-to-day delivery of high-quality, person-centred supported living services. They ensure full compliance with CQC regulations, maintain robust safeguarding practices, and empower staff to deliver compassionate, outcomes-focused care. With a strong focus on continuous improvement, the Registered Manager plays a key role in shaping a safe, inclusive, and empowering environment for both service users and team members.

SENIOR SUPPORT WORKERS

Our Senior Support Workers are the bridge between frontline care and empowered living. Each brings specialized experience in autism, learning disabilities, mental health, and positive behaviour support (PBS). From coordinating daily routines to responding to crises with calm expertise, they champion each service user's independence, growth, and well-being.

OUR MISSION

Our goal at BHLC Ltd. is to improve the quality of life and help children and young people realise their full potential by providing exceptional care. This is accomplished by giving them person-centred care that honours their uniqueness. With a technically skilled, experienced and knowledgeable staff, we are dedicated to establishing a secure, caring, and hospitable yet homelike atmosphere. We encourage independence, employ the least restrictive methods, and are introspective. Their entire requirements are met using informed methods to assist them attain the finest results and recognise their accomplishments.

OUR MISSION

Our goal at BHLC Ltd. is to improve the quality of life and help children and young people realise their full potential by providing exceptional care. This is accomplished by giving them person-centred care that honours their uniqueness. With a technically skilled, experienced and knowledgeable staff, we are dedicated to establishing a secure, caring, and hospitable yet homelike atmosphere. We encourage independence, employ the least restrictive methods, and are introspective. Their entire requirements are met using informed methods to assist them attain the finest results and recognise their accomplishments.

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TESTIMONIALS

Hear from our satisfied clients and their families about the positive impact of our care services. Our commitment to compassionate care is evident in the stories we share.

Sarah Thompson

Bright Haven Living Care has transformed my daughter's life. The carers are not only professional but also incredibly compassionate. They treat her with respect and dignity, making her feel valued and loved. I can’t thank them enough for the peace of mind they have given our family.

James Carter

As a young adult transitioning to independent living, I was nervous about the changes ahead. The support team at Bright Haven Living Care has been amazing! They provided the guidance I needed and helped me build the skills to live independently. I feel empowered and confident in my new life.

Testimonials

Hear from our satisfied clients and their families about the positive impact of our care services. Our commitment to compassionate care is evident in the storeys we share.

Sarah Thompson

Bright Haven Living Care has transformed my daughter's life. The carers are not only professional but also incredibly compassionate. They treat her with respect and dignity, making her feel valued and loved. I can’t thank them enough for the peace of mind they have given our family.

James Carter

As a young adult transitioning to independent living, I was nervous about the changes ahead. The support team at Bright Haven Living Care has been amazing! They provided the guidance I needed and helped me build the skills to live independently. I feel empowered and confident in my new life.